Privacy Policy

Effective Date: 1 October 2025

This Privacy Policy outlines how Everlasting Change LLC (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you access or use our website, coachbogdanoltean.com (the “Website”), or engage with our services.

We are committed to safeguarding your privacy and complying with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR), where applicable, and U.S. data privacy laws.

1. Who We Are

Everlasting Change LLC
EIN: 61-2291311
Phone: +1 302 520 5164
Email: office@coachbogdanoltean.com
Website: www.coachbogdanoltean.com
Representative: Radu Bogdan Oltean

2. Personal Data We Collect

We collect the following types of personal data directly from you when you interact with our Website or services:

Identification Data: Full name, email address, phone number
Transaction Data: Payment information (processed via third-party providers), billing details
Account Data: Login credentials (if applicable), preferences
Communications: Messages, feedback, or inquiries sent via forms or email
Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on the site, clickstream data (via cookies or analytics tools)

3. How We Use Your Data

We use your data for the following purposes:

To deliver our services, including coaching sessions, programs, and digital products
To process payments and invoices
To maintain and improve the Website
To communicate with you about your inquiries, bookings, or purchases
To send newsletters or marketing communications, only with your consent
To comply with legal obligations, including accounting, tax, or regulatory processes

4. Legal Bases for Processing

Under applicable data protection laws, including GDPR (where relevant), we process your personal data based on the following legal grounds:

Contractual necessity – to fulfill a service or product you purchased
Consent – when you subscribe to our newsletters or provide personal information voluntarily
Legitimate interests – to manage and improve our services and marketing efforts
Legal obligation – to comply with applicable laws

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with trusted third parties in the following situations:

Payment processors (e.g., Stripe, PayPal, banking services)
IT and web service providers, for hosting, analytics, and communication systems
Legal or regulatory authorities, where required by law
In case of mergers or corporate restructuring, subject to safeguards

All third parties are contractually obligated to protect your data in accordance with applicable privacy standards.

6. International Transfers

Your data may be processed and stored in the United States and, when applicable, in the European Union. If we transfer your data internationally, we will ensure such transfers are made with appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or to comply with legal obligations. Retention periods vary depending on the type of data:

Account and transaction data: up to 10 years (for accounting and legal compliance)
Communications: up to 2 years
Marketing consents: until withdrawal or opt-out

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access – to know what data we hold about you
Rectification – to correct inaccurate data
Erasure (“Right to be Forgotten”)
Restriction – to limit the processing of your data
Portability – to receive your data in a structured, machine-readable format
Objection – to object to data processing, including marketing
Withdraw Consent – at any time, where processing is based on consent

To exercise any of these rights, contact us at: office@coachbogdanoltean.com

9. Cookies and Analytics

We use cookies and similar technologies to enhance your browsing experience and collect usage data. These may include:

Essential cookies (for site functionality)
Analytics cookies (e.g., Google Analytics)
Marketing cookies (only with consent)

You can control cookie preferences via your browser settings or through the cookie banner on our Website.

For more information, see our Cookie Policy [link].

10. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. These include:

SSL encryption
Secure hosting and access control
Regular data backups

However, no method of transmission over the internet is 100% secure. We encourage you to take care when sharing personal data online.

11. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a minor has provided us with personal data, please contact us, and we will delete it promptly.

12. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify users of any significant changes by posting the revised version on our Website. Continued use of the Website constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact:

Everlasting Change LLC
Phone: +1 302 520 5164
Email: office@coachbogdanoltean.com
Representative: Radu Bogdan Oltean